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Matrix Reformed

Updated 2026-10-07 · 6,039 reviewed · 200 listed · Scored from 392 Google reviews · How we rank ›

4.9(392) 90 composite score See reviews on Google ✓ Google-verified
Men's Health ClinicsHormone Therapy & Optimization ClinicsMedical & Primary Care ClinicsTelehealth & Online TRT
Matrix Reformed
Location
Tampa
Services
Men's Health Clinics, Hormone Therapy & Optimization Clinics, Medical & Primary Care Clinics
Reviews
392
Best for
people who want clear explanations and regular follow-up with their hormone therapy provider

Business data from Google Business Profile, checked 2026-10-07.

What reviewers think

Nearly all reviewers praise how attentively staff explain hormone therapy and listen to individual concerns. They consistently mention quick communication, transparent pricing, and smooth ordering with regular automated delivery. One recent complaint describes a delayed first order, product unavailability, and difficulty obtaining a refund, though this appears isolated against 27 positive recent reviews.

Praised for
  • listens carefully and asks clarifying questions
  • explains treatment clearly and simply
  • fast response times and quick turnarounds
  • staff knowledgeable about hormone therapy
  • straightforward pricing with no surprises
Watch-outs
  • delays in fulfilling first orders
  • product out of stock without notification or refund
knowledgeable-providerspersonalized-treatmentthorough-lab-testingclear-explanationsfriendly-staffconvenient-schedulingfair-pricingfollow-up-care
Best for: people who want clear explanations and regular follow-up with their hormone therapy provider
Think twice if: first-order delays and stock issues have been reported; confirm product availability and delivery timeline before committing

Strengths

  • staff explains treatment step-by-step in plain language
  • responds quickly to questions and messages
  • transparent pricing upfront
  • accepts prior bloodwork and reviews the full picture

Worth knowing

  • Ashley listed as staff member who handles lab reviews and care planning
  • auto-renew delivery available so patients do not reorder manually
  • accepts prior bloodwork and uses it to inform treatment decisions
  • conservative dosing approach used at start of treatment

What reviews say by service

Men's Health Clinics
reviewers report attentive listening and clear communication about lab results and treatment options
Hormone Therapy & Optimization Clinics
staff described as knowledgeable; reviewers praise personalized optimization and thorough initial assessment
Medical & Primary Care Clinics
nurse practitioner consultations described as insightful and thorough
Telehealth & Online TRT
online process described as smooth, easy, and streamlined

How it compares

  • Rated 4.9 against a 4.82 average across the 151 medical & primary care clinics businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating breakdown

5
374
4
7
3
2
2
1
1
8

Questions people ask

How quickly do I get my first order?
One recent review reported a week-long delay and stock issues. Most reviews mention prompt delivery, but you should confirm availability before starting.
Do you accept lab work I have already had done?
Yes. Staff will review your existing labs but also ask why certain tests were ordered to understand your full picture before proposing treatment.
Is there ongoing follow-up?
Yes. The clinic assigns a health care provider for regular check-ins to review labs and adjust treatment. Medication can be set up for automatic delivery so you do not have to remember to reorder.
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Last updated 2026-10-07