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Hormone Health and Weight Loss - Jacksonville

Updated 2026-10-07 · 6,039 reviewed · 200 listed · Scored from 115 Google reviews · How we rank ›

4.7(115) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Men's Health ClinicsHormone Therapy & Optimization ClinicsMedical & Primary Care ClinicsAnti-Aging & Wellness CentersTelehealth & Online TRT
Hormone Health and Weight Loss - Jacksonville
Location
Southside, Jacksonville
Services
Men's Health Clinics, Hormone Therapy & Optimization Clinics, Medical & Primary Care Clinics
Reviews
115
Ranking
#49 in Men's Health Clinics
Best for
People wanting ongoing care from the same provider team who take time to explain hormone levels and treatment options.

Business data from Google Business Profile, checked 2026-10-07. Facts from the business's own website were fetched 2026-10-07.

What reviewers think

The vast majority of recent visits report attentive staff who listen carefully and explain treatment options before starting. Long-term patients describe years of continuity and describe feeling heard by the team, especially Pam, Stanley, Raynie and Shelby.

One 6-month-old review details a serious adverse event: a premenopausal woman received hormone pellets, experienced severe bleeding and anemia requiring hospitalization, and reports that staff dismissed her concerns about side effects. This case stands apart from the overwhelmingly positive recent reviews but remains visible in the record.

Praised for
  • listens to and understands patient concerns
  • knowledgeable staff who explain treatment clearly
  • friendly and professional team
  • accommodating scheduling
  • long-term patient retention
Watch-outs
  • pellet therapy contraindications not adequately communicated
  • patient concerns about side effects dismissed
knowledgeable-providerspersonalized-treatmentfriendly-staffno-judgmentconvenient-schedulingclear-explanations
Best for: People wanting ongoing care from the same provider team who take time to explain hormone levels and treatment options.
Think twice if: Hormone pellet therapy candidates should discuss whether they meet the medical criteria (post-menopausal status, for women) before treatment begins.

Strengths

  • staff explains treatment steps and results clearly
  • long appointment continuity with named providers
  • open 7 days a week
  • serves multiple North Florida towns

Worth knowing

  • Named staff: Pam (ARNP, described as knowledgeable), Stanley, Raynie, Shelby
  • Services include Biote pellet therapy
  • Open 7 days
  • Staff described as upbeat and accommodating with scheduling
  • One documented case of severe adverse event from pellet therapy in premenopausal patient with dismissal of follow-up concerns

What reviews say by service

Hormone Therapy & Optimization Clinics
Reviewers describe personalized pellet and injection therapy with staff who explain options; one case documents serious complications and communication failure.
Men's Health Clinics
Long-term patients report clear explanations of testosterone levels and treatment; staff credited as knowledgeable.
Telehealth & Online TRT
Telemedicine consultations offered; limited direct review evidence.
Anti-Aging & Wellness Centers
Wellness coaching and hormone optimization mentioned; reviews stress attentive listening and ongoing support.
Medical & Primary Care Clinics
Reviewers note staff took hormone concerns seriously where primary care had not; limited direct evidence of primary care scope.

How it compares

  • Rated 4.7 against a 4.84 average across the 166 men's health clinics businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How did this business earn its score?

How We Rank
Star rating 82
Review volume 90
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Rating breakdown

5
103
4
2
3
2
2
1
1
7

Questions people ask

Are you open weekends?
Yes, the clinic publishes seven-day opening hours.
Do you offer video consultations?
Yes, telemedicine consultations are listed among the services.
What does the initial assessment cost?
The Total Hormone Blueprint Assessment is $99 according to their website.

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Staff listens carefully and walks patients through treatments in detail, with reviewers praising Sarah Leon and Jason Jacobson (ARNP) by name. Many report feeling supported and empowered, especially on telehealth; one out-of-state client said clear communication made remote care feel as thorough as in-person. Two older complaints about aggressive text outreach surface, though recent reviews focus on the clinical experience itself. The clinic handles insurance work, GLP-1 therapies, and hormone optimization. Reviewers mention help securing Zepbound approvals and report strong follow-ups tied to wellness goals. Staff prioritize explaining what's happening in the body and why specific treatments are offered.

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Most reviewers describe the experience as welcoming and well-organized, with staff who take time to explain each step and answer questions without rushing. The clinic works with multiple services (testosterone therapy, weight loss injections, wellness treatments), and people mention returning repeatedly and recommending it to others. Macy Saunders is named as the clinic director across several reviews. The business lists testosterone replacement, GLP-1 and MIC injections, IV hydration, Botox, ED solutions, and wellness services on their website, established in 2007. One reviewer encountered an insurance mismatch before arrival; the clinic later clarified they cannot serve Medicare patients under federal law, and most wellness services are cash-pay, particularly for women. The reviewer updated their rating after the director reached out to explain.

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Last updated 2026-10-07