Business data from Google Business Profile, checked 2026-10-07. Facts from the business's own website were fetched 2026-10-07.
Reviewers consistently praise the knowledge and personable manner of Dr. Ericsson, staff, and providers; many report building trust through detailed explanations and feeling genuinely cared for over months or years of treatment. Recent reviews highlight successful outcomes with hormone therapy and weight-loss programs, though one customer noted the experience felt transactional and sales-driven. Pricing concerns surface regularly: one reviewer flagged higher costs and unexpected lab fees not disclosed at the outset. Older reviews raised follow-up communication gaps after initial visits, which do not appear in the most recent feedback.
The clinic lists a broad menu of services including testosterone replacement, erectile dysfunction treatments, NAD+ infusions, tirzepatide and semaglutide programs, and hormone pellet therapy. Dr. Ericsson leads assessments, while staff members like Katharine, Katie, and Jamari are named for their expertise and patience. The business has served patients in the Brandon area for years and covers nearby communities along the I-75 corridor.
Staff earn consistent praise for being friendly and efficient with appointments. Recent reviews conflict on outcomes: one patient reported satisfaction with T and B12 injections, while another saw no results after months of treatment.
Most visits start with staff who take time to welcome patients and listen to their concerns. Dr. Senger and providers like Emily, Carissa, and Lisa are named as attentive and thorough, explaining options without rushing. Some customers mention strong results with filler, laser hair removal, hydrafacials, and IV therapy, though a few recent complaints highlight confusion about expired service credits after the transition to Refresh, and billing communication that felt impersonal or aggressive. Brandon location has shown inconsistency compared to Tampa. One customer reports Tampa offers better service and professionalism; another faced confusing terms around laser package inclusions. VIP memberships and B12 shots are available, and staff coordinate follow-ups carefully. Most say they leave feeling cared for and return; those who leave frustrated cite unclear policies or billing practices rather than clinical concerns.
From the moment a patient walks in, the staff meet them with warmth and professionalism. Reviewers consistently mention named staff members like Katherine, Katie, Brooke, and Jen who make the experience less stressful and ensure clear communication throughout appointments. The clinic's clean, welcoming environment and quick turnaround keep visits efficient. Recent reviewers describe providers who explain treatment options thoroughly and answer questions patiently. Patients report scheduling is straightforward and appointment times run on schedule. Many mention returning for ongoing care like weekly testosterone shots or other treatments listed on the business's site, and several have used multiple locations across the country without incident.
Last updated 2026-10-07